PLEASE NOTE THAT THERE ARE DELAYS BY COVID-19 SITUATION - CLICK HERE
FOR DETAILS - NORMAL DELIVERY TIMES DISCLOSED BELOW DO NOT APPLY DURING COVID-19
We will deliver your bouquet to anywhere in Australia.
Delivery costs are per bouquet. Delivery charges will be reduced for large orders for delivery to the one location. We will discuss these charges at the time you place your order.
Delivery rates are as follows:-
|PICKUP, FYSHWICK , POSTCODE 2609||$0.00|
|ACT||ACT & QUEANBEYAN (same day if ordered before noon Mon-Fri)||$15.00|
|NSW||ALL AREAS NSW (24-48 hours delivery time)||$16.50|
|VIC||ALL AREAS VIC (24-72 hours delivery time)||$18.50|
|SA||ALL AREAS SA (48-72 hours delivery time)||$20.00|
|WA||ALL AREAS WA (6-10 days delivery time)||$27.50|
|NT||NORTHERN TERRITORY (6 - 10 days delivery time)||$27.50|
|TAS||ALL AREAS TAS (6-10 days delivery time)||$27.50|
|QLD||ALL AREAS QUEENSLAND (48-72 hours delivery time)||$20.00|
We generally do not deliver on weekends, unless prior arrangements are made with our Call Centre.
Saturday Deliveries can be made ONLY to the Canberra/Queanbeyan region.
Please contact us for enquiries re weekend deliveries.
For orders weighing over 25kgs, additional freight may be charged.
If orders are received by 9 AM and are to be delivered into the Canberra area, delivery can be made same day. If orders are required to be sent via a country courier, please contact us for Delivery dates.
Deliveries into Canberra are carried out by employed our own personnel. Any parcels delivered outside of the Canberra region are sent via TNT EXPRESS. Unfortunately we are unable to guarantee specific delivery times.
Once the parcel has left our office and tracking is provided, we are unable to guarantee the delivery time of that parcel. Whilst every effort is made to deliver the parcel on the requested date,we have no power/control or influence over external couriers. Unfortunately at times, parcels may be delivered outside Customer's expected delivery timeframe, however the only control we have is to ensure the parcel is dispatched in accordance with anticipated time frames for delivery.
Refunds WILL NOT provided for parcels that are delivered outside the Customer's allocated timeframe, provided the parcel was dispatched by us with sufficient time for delivery.
If re-delivery is required due to no one being at home and authority to leave has not been provided or the bouquet cannot be left with anyone nearby, then it will be taken back to the office it was sent from. A re-delivery fee made up of the cost to bring it back to our office as well as the additional fee for it to be delivered again will be charged.
Parcels which are damaged in transit, and returned to us by the external courier prior to delivery to the Customer, will be refunded to the Customer.