PHONE: 0475 605 862 (MON - FRI, 9 AM TO 5 PM)
Opening Hours: (PLEASE NOTE OUR SHOPFRONT IS CLOSED DURING THE COVID-19 SITUATION - ALL PHONE AND ONLINE ORDERS ARE FILLED - STAFF ARE WORKING FROM HOME)
COVID - 19 - CHANGES TO TERMS AND CONDITIONS AND DELIVERY - UPDATED JULY 2021
We are currently experiencing a delay in some (NOT ALL) courier services. Our parcels are dispatched via TNT Express and we are utilising their fastest possible service for dispatch. Deliveries which were taking 1-2 business days are taking up to an additional 2 business days - any customer ordering for areas outside the Canberra/Queanbeyan area should be aware and allow for delays. Lollypotz cannot be held responsible for the delays in courier services at this time, as courier services are strugggling due to the increased volumes of online shopping. We will try and keep you as informed as possible at this time. Local deliveries to Canberra/Queanbeyan area are not impacted and are made on the requested date. Click here for normal delivery timings.
SHOPFRONT & OPENING HOURS
- Our Shopfront located at 6/66 Maryborough Street, Fyshwick will be closed for the foreseeable future.
- Orders may be placed online or via telephone: 0475 605 862 or via email: firstname.lastname@example.org
STAFF & SOCIAL DISTANCING
Lollypotz permanent staff have either taken leave or are working from home. Currently there is only 1 person at any one time working within the Lollypotz office and staffing is being managed on a shift basis between staff to ensure social distancing and hygiene.
HYGIENE & PRODUCT GUARANTEE
Lollypotz does not and has never compromised the quality of the chocolates and sweets used in our gifts. All chocolates are wrapped and re-wrapped, without any penetration of floral wire or bamboo skewers to hold the chocolate in place. There is NO direct handling of the confectionery.
All appropriate hygiene processes are being used when making our bouquets. We take cleanliness and hygiene extremely seriously.
Thank you for your support of our local business – we appreciate any business which will come our way during this difficult time.